Privacy Policy

Last updated: September 2026

This Privacy Policy explains how NIKA - 2000 EOOD (“we” or “the controller”) processes your personal data in connection with Guest House Traikovi and the website traikovi.com, in accordance with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.

1. Data controller

NIKA - 2000 EOOD
Legal form: single-member limited liability company (EOOD)
UIC: 101625212
VAT No.: BG101625212
Registered office: 32 Dunav St., 2850 Petrich, Bulgaria
Email: traikovi.info@gmail.com
Phone: +359 879 15 51 61

The company operates Guest House Traikovi at 22 Trakiya St., Petrich. Personal data is collected and processed by the company, not by the property itself.

2. What data we collect

We process data that you voluntarily provide through the reservation and enquiry forms on this website. This may include:

• Full name
• Email address
• Phone number
• Stay details (dates, number of guests, room type)
• The content of your message

If you consent to analytics cookies, Google Analytics collects aggregated statistics about site traffic. This data is used only to improve the website and is not used to identify individual visitors.

3. Purposes of processing

• Responding to enquiries and accommodation requests
• Preparing and confirming reservations
• Traffic analysis via Google Analytics – only after your consent

4. Legal basis

• Art. 6(1)(b) GDPR – processing necessary for pre-contractual steps and fulfilling a reservation
• Art. 6(1)(a) GDPR – your consent for the contact form and for analytics cookies

5. Cookies

This website uses the following categories:

• Necessary: we store your cookie choice in the browser so the banner is not shown again.
• Analytics: Google Analytics (ID G-MMV3HMGTX1) loads only if you accept cookies.

You can accept or decline analytics cookies via the banner, and you can change your choice at any time using the “Cookie settings” link in the site footer.

6. Google Analytics

If you consent, we load Google Analytics to understand which pages are visited. IP addresses are anonymised. If you decline, analytics scripts are not loaded. Google Privacy Policy.

7. Retention period

• Data from reservation and contact forms – up to 12 months after the communication or stay ends
• Google Analytics data – according to Google’s policy (typically up to 26 months)
• Your cookie choice – until you change it or clear your browser data

8. Sharing with third parties

We do not sell your personal data. It may be processed by:

• Google Ireland Limited – only if you have accepted analytics cookies
• Competent authorities when required by law

9. Your rights

Under the GDPR you have the right to:

• access your data
• rectify or erase it (“right to be forgotten”)
• restrict processing
• data portability
• object to processing
• withdraw consent at any time, without affecting processing already carried out

To exercise your rights, email traikovi.info@gmail.com.

10. Supervisory authority

If you believe we process your data unlawfully, you may lodge a complaint with:
Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria
www.cpdp.bg

11. Changes to this policy

We may update this policy if the law or our services change. The current version is always published on this page.